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Here at Cali Raine Cosmetics we set a high standard for fast shipping! We pride ourselves in making sure that all of our customers to get access to the products they purchased are delivered in great shape in the fastest times! To learn more about our shipping policy, visit our website. Shipping Policy Shipping costs are not included in Cali Raine Cosmetics product costs. These are separate costs that you must take into consideration when your order. The cost of shipping is dependent on the type of order: Dynamic shipping, based on weight of the order Dynamic shipping, based on weight of the order Flat rate shipping based on a flat rate of the order US/CAN: $8.99 Europe: $15.99 Global: $19.99 Cali Raine Cosmetics built partnerships with shipping carriers in order to offer the best prices for global shipping. We have also worked hard to find you the fastest shipping in the industry (while keeping costs low!): North America: 3 - 14 business days Global: 5 - 14 business days Australia and New Zealand: 7 - 22 business days If you'd like to add expedited shipping to your order, please email us at support@calirainecosmetics.com . Cali Raine Cosmetics is not able to ship to the countries listed below: Indonesia Italy Japan Mexico Portugal Russia Saudi Arabia Spain Taiwan Turkey Ukraine United Arab Emirates Vietnam It's important to note that there are some exceptions to Cali Raine Cosmetics worldwide shipping prices. Currently, there are increased prices associated with shipping to destinations listed in the table below. If you'd like to ship to one of these countries, please reach out to us at support@calirainecosmetics.com so that we can provide you a custom shipping quote. Albania Algeria Andorra Antigua and Barbuda Argentina Armenia Aruba Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Bermuda Bolivia Bosnia and Herzegovina Brazil Cambodia Cayman Islands Chile Cuba Cyprus Dominica Egypt Fiji French Guiana Georgia Grenada Guadeloupe Guernsey Haiti Hong Kong Hungary India Iran Iraq Isle of Man Israel Jersey Jordan Kazakhstan Kuwait Kyrgyzstan Lao Lebanon Liechtenstein Lithuania Luxembourg Macao Macedonia Malaysia Maldives Malta Moldova Monaco Mongolia Morocco Nepal Oman Pakistan Palau Philippines Puerto Rico Qatar Romania Serbia and Montenegro Singapore Slovakia Slovenia South Africa Sri Lanka Taiwan Tajikistan Thailand Trinidad and Tobago Turkmenistan Turks and Caicos Uganda Uzbekistan Venezuela Virgin Islands *Due to ongoing rotating postal strikes in Canada and UK Royal Mail, there will be potential delivery delays of 1-3 business days for all US and international parcels.

Return & Exchange Policy Cali Raine Cosmetics ensures our customers & resellers are always happy with their orders. If there is damage to your order deemed caused by Calie Raine Cosmetics after reviewed by our compliance team, we will replace the product. Please be aware that its normal for palettes to have some dusting around the outside of the pans - this is not considered damage. We are not able to accept returns or exchanges of any product into Cali Raine Cosmetics inventory once a products seal, package, or container has been broken/opened. If your product is damaged (e.g., cracked, broken, or has a manufacturer defect), please reach out to us at support@calirainecosmetics.com with the following information for a complete review by our compliance team: Name Address Phone Number Proof of Purchase Photographic Evidence We’ll do all that we can to provide the best solution depending on each situation. Note: Shipments that are returned to the Cali Raine Cosmetics warehouse because of an incorrect shipping address or attempted delivery with no answer, will not be refunded. Here at Cali Raine Cosmetics, we produce products per order. If a customer or reseller simply changes their mind and wants to return or exchange their order, Cali Raine Cosmetics warehouse doesn't have inventory space to store unwanted items.

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CONTACT US CUSTOMER SUPPORT support@calirainecosmetics.com HAVE A QUESTION? For questions or comments about our products and services, get in touch reach us by chat, phone, or email. Enter Your Name Enter Your Email Enter Your Subject Add Message Here Submit Thanks for submitting! SOCIAL MEDIA

Here at Cali Raine Cosmetics we provide pure ingredients for pure beauty! We pride ourselves on the standards of excellence we have set in the beauty, cosmetic & skincare industry. For more about our Store Policy, please visit the store policy section of our website. Store Policy Cali Raine Cosmetics ensures our customers & clients satisfaction . Our goal is to build trust and reassure your customers & clients that they can buy with confidence. Which is why our customers & clients can reach out to us online via chat, by email, or by phone. If you have any questions, concerns, or need any assistance please feel free to reach out to our Customer Support Team via: Hours of Operation - Monday - Friday 9:00 a.m. - 9:00 p.m. EDT; Saturday 11:00 a.m. - 7:00 p.m EDT; & Sunday 11:00 a.m. - 6 p.m. EDT Chat - Located in the bottom right hand corner of the website. (Please allow our Customer Support Team 24 hours to response.) Email - Support@calirainecosmetics.com . (Please allow our Customer Support Team 24-48 hours for response.) Payment Methods Credit / Debit Cards PAYPAL Offline Payments Buy Now - Pay Later Options Klarna Sezzle AfterPay Affirm Privacy & Safety Here at Cali Raine Cosmetics we hold the privacy & safety of our customers & clients in the utmost regard & it is our top priority to keep it private, safe, & secure! Cali Raine Cosmetics takes every precaution to protect the personal information of our clients & customers. We may use third-party banking to verify payment information, & we do not sell any data stored in our systems. If you have any questions regarding our Privacy & Safety Policies & Procedures email Customer Support at support@calirainecosmetics.com .

Refund Policy Cali Raine Cosmetics does not offer refunds. All sales are FINAL.

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Cali Raine Cosmetics is a premier cosmetic company committed to providing you with the highest quality vegan, gluten, and cruelty free products that nourish and enhance your natural beauty. Here is where beauty meets conscience! We don’t have any products to show here right now.

How do I add a new question & answer? To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish. Can I insert an image, video, or gif in my FAQ? Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library. How do I edit or remove the “FAQ” title? You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”. What is an FAQ section? An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.